Refunds for online transactions only
Spear America will gladly refund the full purchase price of any online transaction (in store transactions do not apply) to the original method of payment less original shipping charges for any product sent back for refund within 35 days of purchase. All returns for refund must be new and unused, and include the original packaging and literature. All shipping charges are the responsibility of the customer. A brief note as to why you are returning the merchandise should be included in the package or an email to spearamerica@gmail.com.
Exchanges
Spear America will exchange any product that is new and unused for another style, size of the same product within 60 days of purchase. All products must include original packaging and literature. Please specify which product you want in exchange. All shipping charges are the responsibility of the customer.
Defects
Spear America does its best to never ship out defective products. All items that we sell are top quality from the manufacturer. Most items we sell come with a 1 or 2 years manufacturer's warranty against defects in materials and workmanship. If you feel that an item is defective and needs repair or replacement, call or email us and we will work with you to help resolve the issue in a timely manner. Your satisfaction is our top priority. If you wish to know the warranty of any product before you purchase it, please call us at 949-536-5336 or email us at spearamerica@gmail.com
Please send your return to:
Spear America Inc. 2950 Airway Ave, Suite A7, Costa Mesa, CA 92626
You should use a traceable method for shipping your merchandise back to us such as UPS, FEDEX, DHL, or USPS. Make sure you insure the item for loss or damage.
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